Contact us
Ryfa Network is run by a small team at Powered Up Web LLC in Clearwater, Florida. Email us and a real person will get back to you — we aim to reply within one business day.
Please write from the email address you use for Ryfa, so we can find your account.
Signing in
Do I need a password?
No. Enter your email at ryfa.app and we'll email you a 6-digit code. Type it on the screen where you started, and you're in. The same email also has a Sign in to Ryfa button that signs you in on the device you open it on. The code and button work once and expire after 15 minutes. Never share your code — Ryfa will never ask you for it.
The link opened in the wrong browser
That happens when your email app opens links in its own browser, or when you read the email on a different device. Use the 6-digit code instead: type it where you started signing in.
The email didn't arrive
- Check your spam, junk or promotions folder for an email from [email protected].
- Make sure the address you typed is right.
- Tap Send a new code (use the code from the latest email). You can request a few per hour.
I changed my email address
Go to Settings → Email. We'll send a confirmation link to the new address, and nothing changes until you tap it.
Your card
Your card is your digital business card: name, photo, industry, tagline, phone, website and a 60-second intro video. Update it in You → Edit card.
How do people get my card?
Share your link or show your QR code (You → My QR code). Whoever opens it can save your contact and connect with you on Ryfa. Your card isn't in search engines or a public directory — people find it through your link, your QR code, or groups you're in.
How do I scan someone else's QR code?
In the Ryfa app, tap Scan on Home and point your camera at their code. Their card opens right in the app, so you can connect on the spot. On the website, use your phone's camera app instead.
Can I add my card to Apple Wallet?
Yes, on iPhone. Open your QR code (QR on Home, or You → My QR code) and tap Add to Apple Wallet. The pass shows your QR code even without signal — handy at events. If you change your card, add the pass again to update it.
Can I keep my phone number private?
Yes. Your phone number is optional — leave it off your card if you prefer. Or keep it for your connections only: in Edit card → Who sees your contact details, choose Only your connections. People who aren't connected with you then see your name, photo, industry and tagline and can ask to connect; your phone, website and intro video show once you accept. Anyone you give your own link or QR code still sees everything.
How are card views counted?
Each person who opens your card counts once a day. Your own visits and link previews (like the preview in a text message) don't count. See yours on the You tab; we also email a weekly summary on Mondays, which you can turn off in Settings.
Can I remove my intro video?
Yes. In Edit card, tap the trash can on your video, then Save card.
Groups & teams
How do I join a networking group?
Find one on the Board and tap Join. Some groups are for specific industries: you can join if your card lists one of them (you can add a second industry in Edit card), or with an invite link from the organizer.
How many groups can I be in?
On the free plan you can run 1 networking group and join up to 2. Ryfa Pro removes those limits. Team membership doesn't count toward them.
What's a team?
A private space for your own team with its own chat. Only people with your invite link can join — up to 20 people on Free and 100 on Pro.
How do I leave a group?
Open the group or team and tap Leave group (or Leave team) at the bottom of the page.
Ryfa Pro & billing
Ryfa is free to use. Ryfa Pro is $22.99 per month, or $17.99 per month billed yearly ($215.88 per year), for unlimited groups, bigger teams and a spot under Pro Groups on the Board.
How do I cancel or change my plan?
Go to Settings → Manage billing. There you can switch between monthly and yearly, update your card, download receipts or cancel. If you cancel, Pro stays on until the end of the period you've paid for.
I paid but I don't see Pro
It usually shows up within a minute — refresh Settings. If it still doesn't, email us your receipt and we'll sort it out.
Refunds
See the Free and Pro plans section of our Terms. If something went wrong with a charge, email us — we'll take a look.
Safety & reporting
Ryfa is for professional networking. Our community rules don't allow spam, harassment, scams or anything illegal.
How do I report something?
- A card: open it and tap ⋯ at the top right, then Report.
- A group or team: open its page and tap ⋯, then Report.
- A chat message: tap the message, then Report message.
Pick what's wrong and add anything we should know. The person isn't told who reported them. We review every report within 24 hours, and something reported by several people is hidden until we've looked at it. If we find it breaks the rules we remove it, and we suspend people who post it. You can also email [email protected].
How do I block someone?
On their card tap ⋯ → Block, or tap one of their messages and choose Block. You won't see each other's cards or be able to connect, and their messages in your groups disappear for you. They aren't told, but our team gets a heads-up so we can check whether they're breaking the rules. To undo it, go to Settings → Blocked people.
What gets filtered?
Slurs and explicit sexual language can't be posted anywhere on Ryfa, and swear words are starred out.
Group organizers can also delete messages in their group chat, and team owners can remove people from their team.
Delete your account
You can delete your Ryfa Network account and its data at any time, on the web or in the app:
- Sign in at ryfa.app.
- Tap your photo (or initial) at the top right to open You, then Settings.
- Tap Delete account, type DELETE and confirm.
Can't sign in? Email [email protected] from the address on your account and we'll delete it for you.
What gets deleted
- Your card, photo, intro video and connections — your card link stops working.
- The groups and team you run. You're removed from any other groups.
- The text of your chat messages.
- Your email address, so you can sign up again later as a new account.
- If you pay for Ryfa Pro on the web, the subscription is canceled right away and you won't be charged again.
What we keep
A minimal record that an account existed and was deleted, and payment records we're required to keep for tax and accounting. Copies can remain in backups for a limited time before they're overwritten. More in our Privacy Policy.